en	Use this section if the Boot Loader appears but not the Welcome Screen when you start Tails.

en	Verify your Tails USB stick

en	Try the Troubleshooting Mode entry

en	In the Boot Loader, choose the **Troubleshooting Mode** entry, which works better on some computers.

en	Try the External Hard Disk entry

en	In the Boot Loader, choose the **External Hard Disk** entry, if it is available. Some USB sticks need this entry in order to start Tails.

en	Check our list of known issues

en	If the computer displays the error message **Error starting GDM with your graphics card**, refer to our [[list of known issues with graphics cards|support/known_issues/graphics]].

en	Otherwise, refer to our [[list of known issues about Tails not starting entirely|support/known_issues#not-entirely]]. It might contain workarounds for your computer model.